When whispers of ‘keyboard tracking’ started circulating this triggered a huddle with my client about how to explain to well-intentioned yet traditionally minded SVPs the dangers of confusing activity with efficiency. We talked through a number of efficiency measurement systems that have become widely accepted over the past decade. Some were already in place in the organisation (DORA) and others were a work in progress. Thankfully for this organisation, the exercise resulted

Why Do We Still Work This Way? What if the way your organisation runs today, team structures, daily rhythms, and performance systems were never designed for your world at all? We set out to trace the roots of the modern world of work on the Sooner Safer Happier 1st Industrial Revolution Tour. We visited the sites where it all began: the first factory system, the first production line, the first shift work, the first time human labour was treated as a repeatable input rather t

Are your metrics enabling Better Value Sooner Safer Happier? Why do we need to talk about metrics now? Most organisations have various...

In this post we'll take a deeper dive into three broad themes of Systematic Management, introduced between 1870 to 1900: Specialisation, Centralisation and Data.

AI and its return on investment is dominating Executive and Boardrooms globally. But amid the buzz, it’s easy to lose sight of what...

Many leaders are operating in a budget-constrained environment meaning that they need to deliver efficiently and effectively, and be...

In today’s fast-paced world, governance is often viewed as a barrier to achieving fast flow - a function stuck in bureaucracy and...

This is the 11th blog post in the  Organising for Outcomes series . It is helpful to understand where we’ve come from, how today’s ways...

This is the 10th blog post in the  Organising for Outcomes series . It is helpful to understand where we’ve come from, how today’s ways...

90% of organisations fail to execute on their strategies successfully, according to Harvard Business School 1 . Yet in today’s...

This is the 9th blog post in the Organising for Outcomes series . It is helpful to understand where we’ve come from, how today’s ways of...

This is the 8th blog post in the Organising for Outcomes series . It is helpful to understand where we’ve come from, how today’s ways of...

This is the 7th blog post in the Organising for Outcomes series . It is helpful to understand where we’ve come from, how today’s ways of...

An integrated, connected tooling ecosystem is needed to support strategy to execution I'll be honest. I've never been a big fan of tools....

How good are your OKRs? Here is a set of questions to ask yourself to check to see how good your OKRs are. Overall: ☑️ Who is the...

One of the biggest blockers to flow of value in large organisations is from teams delivering and operating in functional silos. I have...

"Help! I don't know what work my team is working on. I can't see it in one place. I don't know who is working on what? My team is telling...

Faced with a rapidly evolving business landscape fueled by AI and faster cycles of product development, Mitsubishi Electric—a...

At Sooner Safer Happier we recently hosted cross-industry discussions between five global brands that are leaders in banking, aerospace,...

Listen to the ways of working changes that ABSA has gone through as told by Nick Manterfield, CIO of Corporate Bank and Group Payments....