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Case study: Bankwest - A story of enterprise ways of working change
In 2017 a large Western Australian bank embarked on a transformation to become a customer-obsessed, agile and responsive organisation. They called it Blaze. This resulted in better value delivered sooner, safer and with happier customers and employees. In 2017 a 125 year old Western Australian bank, with approximately 3000 staff and 1.1m national customers base, defined their 2020 strategy to become the best regional banking by delivering what matters to their customers. An internal review identified opportunities to improve their operating model, capabilities and speed of delivery to enable the execution of the strategy.
Organising for Outcomes with Jonathan Smart
Jon is co-founder and CEO of SSH. Jon is a business agility practitioner, thought leader, and coach. Jon has been an agile and lean practitioner since the early 1990s. Jon helps large organisations deliver better value sooner, safer and happier through better ways of working. He is the lead author of the award winning and bestselling 'Sooner Safer Happier: Patterns and Antipatterns for Business Agility'. Facilitated by SSH's Americas Leader - Marcus Braszell.
Enabling ways of working through a WoW CoE
Is your organisation on an agility journey? Are you bringing in lots of consultants and coaches to help? From experience, we have found that having a central ways of working enablement team working in a hub and spoke, federated model to support outcomes to be delivered by the business is a pattern that has proven to work. Through a panel discussion with experienced practitioners, we will explore: What is a WoW Centre of Enablement? How should they be set-up and organised? Example WoW CoE OKRs and what value can be delivered? How should we hold our coaches to account? What role should they play? What lessons have we learned? The panel Facilitated by Maria Muir, an experienced enterprise agility advisor, we will hear lessons from front line from leaders who are working within WoW CoEs. This panel group includes: Anne Madden, Asia-Pacific Agility Discipline Lead from WoW CoE at BP Chris Chan, Enterprise Leader, Leadership and Organisational Coach Niall McShane, Agile Coach Capability builder at Source Agility