Transforming Data into Action: The 7-Eleven Approach to Empowering Teams for Effective Value Delivery
- Edgar Jarvis
- 5 hours ago
- 1 min read
Companies gather lots of data, but the data itself tends to be used to measure activity rather than to facilitate improvement. It is very easy for metrics to be used simply as a means of measuring or managing performance, rather than assisting with learning, problem-solving, and continuous improvement. The more relevant, visible, and actionable the data, the more helpful it is in decision-making and team ownership.
During this session, leaders from 7-Eleven will discuss how they have utilized data to help their teams perform better by enhancing efficiency and creating a culture of continuous improvement. Learn about how data can be used by teams for creating opportunities, overcoming hurdles, and making good decisions. The session is not about how organizations can use data to control teams, but rather how it can help them learn and adapt continuously.
Key takeaways from this talk include:
Getting a grasp of how data will enable teams through education and informed decision-making, rather than just measuring performance
Utilizing data and metrics to detect bottlenecks and facilitate better flow, as well as continuous improvement
Developing transparency through data, which will help in achieving more ownership, collaboration, and accountability in the team
Focusing measures on customer results and business value, and not only on output and activity
