SSH LIVE Case Study: Can the people around you explain why your work matters?

Could you explain the value of your work to someone in under one minute, in language they'd understand?

And could they explain it to someone else?

If not, you could be at risk from what Leah Stockley calls the "clarity-of-value gap".

In this talk, Leah draws on 27 years in corporate life and global-scale transformation to share two real stories:

• Her own: leading a values-led transformation across 100,000 people that was working, with improving customer and employee satisfaction and internal approvals time cut from 180 days to three months, until a single investor call changed everything. The strategy and the posters stayed the same, but the support, the people and eventually the work disappeared.

• A leader she advises: newly promoted to lead a region, heading down a similar path, and how they caught it in time and turned it around.

Her key lesson is that it's rarely the work that fails. It's whether the value is visible to the people who make the decisions that shape the company direction. 

To expand on these and learn more, watch the full video here: