How Suncorp Made Value Visible: A Business Transformation Update
- Edgar Jarvis
- 21 hours ago
- 1 min read
Organizations spend large sums on transformation efforts but often struggle to measure the value they add. More often than not, the metric used to gauge success is whether the project was delivered on time and on budget. Showing value involves a shift in perspective, whereby organizations need to be outcome-focused.
During this session, leaders at Suncorp will present updates about their transformation experience and how they are ensuring that value is being created within the organization. Learn how the application of product thinking, value metrics, and better ways of working are enabling teams to focus on business objectives and make better decision-making and continuous improvement. Through concrete examples, this session demonstrates the role of value visibility in making prioritization, collaboration, and customer outcomes easier.
Key takeaways from this talk include:
Understanding why making value visible is essential for successful business transformation.
Shifting from measuring project outputs to tracking customer and business outcomes
Using product thinking and value-based metrics to improve prioritization and decision-making
Creating greater transparency between strategy, delivery teams, and organizational goals
