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Value Outcome Leadership
Product Training
Are you looking to improve the value delivered by your products?
"It provides useful insights and tools to define, identify and measure value. Highly practical and many useful takeaways"
Role model the behaviours needed to optimise for value delivery, irrespective of the framework your organisation has chosen to use, to lead a high performance product team.
Explore how to deliver better value and move quickly
"The Value Outcome Leadership training exceeding expectations. The training reshaped my approach to a customer-centric focus and real value delivery. I learned a lot in terms of nested outcomes, deliverables and how to make that happen in real terms, it sparked a change in mindset and in how I approach value and drive value in the organisation. The coaching on OKRs and Jira has been pivotal for us as we move into the delivery stage. It is a well-thought-out online learning experience with Miró was interactive and integrated" - Training participant
Role model the behaviours needed to optimise for value delivery, irrespective of the framework your organisation has chosen to use, to lead a high performance product team. Set leading indicators to enable an experimental approach of probe/sense/respond.
Access a wealth of knowledge, in a well-structured and highly collaborative environment. Using case studies, group discussion and practical scenario-based exercises.
"Pivoting from a Product Owner to a Value Outcome Lead can really drive better outcomes"
"It provides useful insights and tools to define, identify and measure value. Highly practical and many useful takeaways"
"I now know how to align our work to outcomes and have concrete ways to measure value"
Upcoming training: Book your place!
Want to join the next course? Register below and we will get you booked into upcoming dates
Who is this course for?
This role-based training course is suitable for Portfolio Owners, Value Outcome Leads, Value Stream Leads, Product Owners/Managers, Program Managers, and others in a value delivery role. The course helps individuals move to a more strategic and outcome focussed delivery approach.
There is emphasis on leading with the right mindset and fostering a high-performance team environment.
Portfolio Owners
Product Owners
Program Managers
Value Stream Leads
Product Managers
Ways of Working Consultants
Northern & Western Europe, USA
Standard Pricing
£1,395 GBP Per Person
($1795 USD)
Earlybird Pricing
£1,255 GBP Per Person
($1615 USD)
Rest of the World
Standard Pricing
$1,895AUD per person
(Australian Dollars)
Early Bird
$1,694AUD per person
(Australian Dollars)
What to expect
Price includes funding of a tree per participant making your participation in the remote class 200x carbon positive over the life of the tree, via our charity partner Treesisters.
Logistics
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This is a two-day course of 4 modules. It can be run in 3 different formats to make the timing more accessible to your schedule
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In person - 2 days x 6 hrs. e.g Monday and Tuesday, 6hrs daily, 9am - 4pm including an hour break
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Condensed - 4 days x 3 hr sessions. e.g Monday - Thursday, 3 hrs daily, 9am - 12pm
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Continuous learning - 8 x 90min sessions. e.g Tuesdays and Thursdays over 4 weeks, 90 mins per session
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In addition, it includes a 45 minute 1:1 coaching session
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A copy of Sooner Safer Happier as the course text
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Early bird discount of 10% available for bookings and payment made at least 1 month in advance. Use promo code EARLYBIRD10 when booking.
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For private classes, please enquire for availability and bulk discount
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Social and climate commitment
Course content
Course syllabus
Module 1:
Value Outcome Lead Role & Mindset
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The Role of a Value Outcome Lead
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Product Leadership, at every level
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Role Model to Improve Outcomes: V.O.I.C.E
Module 2:
Product Vision & Customer Focus
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Create a Product Vision
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Know your Customer
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Map the Customer Experience
Module 3:
Value Roadmap & Measuring Value
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Create a Customer Journey Hypothesis
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Build a Value Roadmap
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Use Leading Indicators to Probe, Sense & Respond
Module 4:
Strategy to Execution
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Lagging Indicators & Cost of Delay
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Improving The Flow of Value
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Visualisation & Cadence, from Strategy to Execution
Our Trainers
Our expert facilitators are able to spend more or less time on particular concepts as guided by participants so learning can be prioritised where it will be most valuable, and make sure that the core concepts are covered in the program.
Delivered virtually or in-person through back-of-the-room facilitation, we offer different training programs and courses that are engaging and interactive. Participants can sign-up for the publicly offered courses or private in-house sessions can be organised for groups within an organisation.
Chris Hughes
Chris is a business agility leader and coach with over 25 years experience. His experience spans a number of roles and industries and is a key driver in defining business strategy, product development and the transformation of companies in the tech, travel, entertainment and financial industry. Chris is a strong advocate for customer centric approaches to product design, development, marketing and sales.
Jonathan Smart
Jon is co-founder and CEO of SSH. Jon is a business agility practitioner, thought leader, and coach. Jon has been an agile and lean practitioner since the early 1990s. Jon helps large organisations deliver better value sooner, safer and happier through better ways of working. He is the lead author of the award winning and bestselling 'Sooner Safer Happier: Patterns and Antipatterns for Business Agility'.
Kim Atherton
Kim, with a background as a Chartered Occupational Psychologist, works as a leadership consultant with senior leaders in more than 40 countries. Kim has deep expertise in leadership assessment, development and training. Kim is also the CEO and founder of Just3Things, OKR software which was developed while she was the Chief People Officer at Ovo Energy.
Marcus Braszell
Marcus is a Partner and Americas region leader. His extensive experience leading change in large and complex environments spans financial services, retail, travel, government and defence sectors. Marcus has led business agility at National Australia Bank (NAB), WooliesX, Latitude Financial, and Walmart Canada. A pragmatic, forward thinking senior leader with deep c-level engagement experience, Marcus possesses a commercial approach to innovation and a strong drive to foster people-focused and adaptive organisations.
Marcus Ward
Marcus is an experienced Business Agility Consultant, Coach, Trainer and Facilitator of Lean, Agile and Organisational Change with a passion for enabling organisations of all sizes to achieve high performance through pragmatic use of Agile, Lean and collaborative techniques. Marcus holds over 15 years’ experience across various sectors in Agile/Waterfall Portfolio, Program and Change Management.
Maria Muir
Maria is a Partner and Asia-Pacific region leader. Maria is an enterprise agility pioneer and has been working with early adopters in Asia-Pacific since 2010. She is a pragmatic, outcomes-focused, people-first leader with extensive consulting, start-up, and leadership experience. Maria has led and advised transformations at 10+ ASX200 companies across sectors including financial services, telecommunications, retail, and energy & resources.
Mark Hills
Mark is a Partner and EMEA region leader. He is a highly capable, outcome focused enterprise agility partner coach and practitioner with over 20 years’ blue-chip experience. Mark thrives on the intellectual and people challenge Ways of Working engagements present and would describe his mindset as ‘player coach’, keen to lead by example.
Matt Turner
Matt has over 20 years leading IT and business services, coaching and training teams in lean and agile practices, across various industries and sectors. Matt is fascinated by enterprise flow, the psychology of change, and behavioural economics. Accredited BVSSH and Kanban University Trainer. Contributing author of Agile an Unexpected Journey.
Myles Ogilvie
Myles is co-founder and COO of SSH. As a principal business agility coach and trainer with many years' experience across industries, Myles advocates no-nonsense problem-solving, seeks to build transparency, improve collaboration, and enable outcomes that produce Better Value Sooner Safer Happier. Myles' special interest is patterns that foster a safer, leaner and more innovative controls culture.
Zsolt Berend
Zsolt is an agility practitioner coach and trainer. He helps global organisations on their journey to achieving Better Value Sooner Safer Happier. He began his early career as a fellow of research in astronomy, and then spent 20 years across industry sectors in various roles applying agile and lean practices. His passion is data, measurements, insights and the creation of learning organizations.