Maria Muir

An organisational priority to improve delivery In today’s fast-paced world, accelerated even further by AI, governance is often viewed as a barrier to achieving fast flow - a function stuck in bureaucracy and control. But when we look at governance through a different lens, it becomes clear that governance is not the roadblock. It’s the structure that enables organisations to thrive in an environment where we need to balance both speed and control. As AI increases the speed at which we can...

As organisations rethink how work gets done, particularly in the context of AI, operating model design is becoming even more important. But too often the conversation still starts and ends with structure: roles, reporting lines and boxes. Changing an operating model isn't simply a restructure. It's about how the organisation works as a system: how teams are organised, how the work is organised, and how people behave and lead. For almost 10 years, I've used these 3 interconnected circles as a...

To kick off the month of June, we brought together a group of enterprise leaders from across sectors to explore a question that continues to dominate leadership conversations: How do we build a better system to deliver better outcomes? In the room, we had a group of leaders from across banking, insurance, retail, telecommunications, education, automotive, professional services and not-for-profit organisations. On the surface, these leaders appear to come from very different contexts:...