Rethinking measurement for better outcomes
Are your metrics enabling Better Value Sooner Safer Happier? Why do we need to talk about metrics now? Most organisations have various delivery dashboards, OKR trackers, and risk reports as ways to measure performance. But more often than not, organisations are measuring what is easy, not what is useful. Many current measurement systems reflect legacy mindsets. They are designed for control, not learning. They focus on status reporting, not flow. These systems might provide a lot of data but...