Flow Fundamentals Workshop
Accelerate value delivery
Want to improve the way you work, but don't know where to get started? This workshop will help you understand the sources of wait time and quantify the power of flow, leaving you with a comprehensive set of tools to take away and use in your organisation.
Learn how work flows in this hands-on workshop.

Improving speed to delivery by focusing on the flow of value
"This workshop gave me the framework and way to articulate value and the 'so what' of spending the time"
Learn how to create a culture of continuous improvement and optimise your team's performance through the principles of flow. By visualising work, limiting work in progress, and stopping starting, you can streamline workflows, reduce sources of delay, and create a laser focus on achieving goals.
This workshop is built on a deep body of knowledge including practical applications of lean principles, all made practical and accessible in your context. Understanding some of these concepts will create a shift in mindset and in the long term a shift in culture.
Our experienced trainers guide you though applying these principles to your specific context, enabling you to reduce lead time, and improve efficiency. Additionally, by showing you how to measure for learning, you will gain valuable tools for ongoing improvement and collaboration.
This half day workshop will help you
Visualise your work and discover sources of delay
By applying the principles of flow, you will learn how to create a visual representation of your work, identify bottlenecks, and eliminate sources of delay.
Create a culture of continuous improvement
You will learn how to focus on continuous improvement, measure for learning, and use OpenSpace to pop the bubbles, creating a culture of ongoing growth and development.
Boost productivity and efficiency
By streamlining your workflows, limiting work in progress, you will be able to optimise your delivery performance, ultimately driving success and achieving your goals.
What to expect
Virtual or In Person
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Private Slack channel & enrolment in BVSSH Community
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Tree planted for every course participant
Happier means happier colleagues, customers, citizens and climate.
Through our registered UK charity partner treesisters we will fund the planting of a tree for every candidate.
Over its life this will absorb approx. 200 times more than the CO2 emitted by your participation in a two day remote class

Course content
Course syllabus - Learning Objectives
Learning Objective 1:
Visualize flow, identify impediments
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Explore the concept of flow and its impact on organizational productivity, efficiency
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Learn how to visualise flow and identify impediments: value stream mapping
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Differentiate between local optimization and end-to-end optimization, and discover how the latter enhances overall business agility.
Learning Objective 2:
Optimise flow
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Learn practices to create focus on continuous improvement: Improvement Kata and Kanban foundations.
Learning Objective 3:
Measure what matters
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Discover the art of measurability and learn what to measure to promote continuous improvement. (BSSH outcomes measures)
"I received practical and useful materials that I can use in my organisation"
"The templates shared were valuable and the exercise was a great way to align teams and make them focused on same goals"
Why we love this workshop
"This workshop gave me good insights in where to get started and usable techniques. Your training is immediately making a drastic difference in my organisation."
Training Participant
Patterns & Anti-Patterns Training Participant
Get ready for half a day of interactive and practical learning. Through case studies, group discussions, and hands-on exercises, you'll learn how to visualise flow, limit work in progress, and optimise for value.
We'll show you how to connect these principles to your own work and provide plenty of time for questions, practice, and real-life examples. By the end of the workshop, you'll have the skills to achieve measurable improvements in better value, sooner, safer, and happier outcomes for your organisation or clients.
This workshop is great for :
This course is perfect for anyone who is trying to improve a process inside an organisation, anyone concerned work is taking too long to get done, anyone trying to make improvements to services where there are handoffs betweens teams that are causing delays. Architects, project managers, product owners etc.
Teams seeking to improve their ways of working
Architects
Project managers
Ways of working leads
Change Agents
Product and Agility coaches
Product Owners

Our Trainers
Our expert facilitators are able to spend more or less time on particular concepts as guided by participants so learning can be prioritised where it will be most valuable, and make sure that the core concepts are covered in the program.
Delivered virtually or in-person through back-of-the-room facilitation, we offer different training programs and courses that are engaging and interactive. Participants can sign-up for the publicly offered courses or private in-house sessions can be organised for groups within an organisation.

Chris Hughes
Chris is a business agility leader and coach with over 25 years experience. His experience spans a number of roles and industries and is a key driver in defining business strategy, product development and the transformation of companies in the tech, travel, entertainment and financial industry. Chris is a strong advocate for customer centric approaches to product design, development, marketing and sales.

Jonathan Smart
Jon is co-founder and CEO of SSH. Jon is a business agility practitioner, thought leader, and coach. Jon has been an agile and lean practitioner since the early 1990s. Jon helps large organisations deliver better value sooner, safer and happier through better ways of working. He is the lead author of the award winning and bestselling 'Sooner Safer Happier: Patterns and Antipatterns for Business Agility'.

Kim Atherton
Kim, with a background as a Chartered Occupational Psychologist, works as a leadership consultant with senior leaders in more than 40 countries. Kim has deep expertise in leadership assessment, development and training. Kim is also the CEO and founder of Just3Things, OKR software which was developed while she was the Chief People Officer at Ovo Energy.

Marcus Braszell
Marcus is a Partner and Americas region leader. His extensive experience leading change in large and complex environments spans financial services, retail, travel, government and defence sectors. Marcus has led business agility at National Australia Bank (NAB), WooliesX, Latitude Financial, and Walmart Canada. A pragmatic, forward thinking senior leader with deep c-level engagement experience, Marcus possesses a commercial approach to innovation and a strong drive to foster people-focused and adaptive organisations.

Marcus Ward
Marcus is an experienced Business Agility Consultant, Coach, Trainer and Facilitator of Lean, Agile and Organisational Change with a passion for enabling organisations of all sizes to achieve high performance through pragmatic use of Agile, Lean and collaborative techniques. Marcus holds over 15 years’ experience across various sectors in Agile/Waterfall Portfolio, Program and Change Management.

Maria Muir
Maria is a Partner and Asia-Pacific region leader. Maria is an enterprise agility pioneer and has been working with early adopters in Asia-Pacific since 2010. She is a pragmatic, outcomes-focused, people-first leader with extensive consulting, start-up, and leadership experience. Maria has led and advised transformations at 10+ ASX200 companies across sectors including financial services, telecommunications, retail, and energy & resources.

Mark Hills
Mark is a Partner and EMEA region leader. He is a highly capable, outcome focused enterprise agility partner coach and practitioner with over 20 years’ blue-chip experience. Mark thrives on the intellectual and people challenge Ways of Working engagements present and would describe his mindset as ‘player coach’, keen to lead by example.

Matt Turner
Matt has over 20 years leading IT and business services, coaching and training teams in lean and agile practices, across various industries and sectors. Matt is fascinated by enterprise flow, the psychology of change, and behavioural economics. Accredited BVSSH and Kanban University Trainer. Contributing author of Agile an Unexpected Journey.

Myles Ogilvie
Myles is co-founder and COO of SSH. As a principal business agility coach and trainer with many years' experience across industries, Myles advocates no-nonsense problem-solving, seeks to build transparency, improve collaboration, and enable outcomes that produce Better Value Sooner Safer Happier. Myles' special interest is patterns that foster a safer, leaner and more innovative controls culture.

Zsolt Berend
Zsolt is an agility practitioner coach and trainer. He helps global organisations on their journey to achieving Better Value Sooner Safer Happier. He began his early career as a fellow of research in astronomy, and then spent 20 years across industry sectors in various roles applying agile and lean practices. His passion is data, measurements, insights and the creation of learning organizations.
